This Privacy Policy explains how 77 kk (we, us, our) collects, processes, and protects personal data when you use the website 77-kk.xyz and any related services. Please read it carefully before creating an account or making a deposit. By registering with 77 kk, you confirm that you have read and understood this policy.

1. Who We Are

77 kk is an online gaming platform serving players in Bangladesh. We operate the website at 77-kk.xyz and are the data controller responsible for your personal information. If you have any questions about how we handle your data, you can reach our team at [email protected].

2. Data We Collect

77 kk collects personal data in two main ways: information you provide directly, and information collected automatically when you use the platform.

Information you give us

  • Account registration: full name, date of birth, email address, mobile number, and preferred currency (৳ BDT).
  • Identity verification (KYC): a copy of your National ID Card (NID), Passport, or Driving Licence, submitted before your first withdrawal.
  • Payment information: your bKash, Nagad, Rocket, Upay, or Bank Transfer account details used to process deposits and withdrawals.
  • Communications: messages you send through 24/7 Live Chat or email, including support requests and complaints.

Information collected automatically

  • Device details: IP address, browser type and version, operating system, and screen resolution.
  • Usage data: pages visited, games played, session duration, and click paths on 77-kk.xyz.
  • Cookie data: session tokens, preference settings, and analytics identifiers (see the Cookies section below).
We do not collect sensitive data such as racial or ethnic origin, political opinions, or health information unless it is strictly necessary and you have given explicit consent.

3. How We Use Your Data

77 kk uses your personal data only for clear, specific purposes:

  • Account management: creating and maintaining your 77 kk account, verifying your identity, and keeping your profile up to date.
  • Transaction processing: handling deposits (minimum ৳200) and withdrawals (minimum ৳800) through your chosen payment method, and confirming that funds are credited or dispatched within the stated times.
  • Customer support: responding to queries via Live Chat or email, resolving disputes, and improving service quality.
  • Responsible gaming: monitoring play patterns to identify signs of problem gambling and applying self-exclusion or deposit limits when requested.
  • Marketing communications: sending bonus offers, promotional updates, and platform news — only if you have opted in. You can withdraw consent at any time by emailing us or updating your account preferences.
  • Legal obligations: complying with anti-money laundering (AML) requirements, fraud prevention, and any regulatory reporting duties applicable in Bangladesh.
  • Platform analytics: understanding how players use 77 kk so we can improve performance, navigation, and game selection.

5. Sharing Your Data

77 kk does not sell your personal data. We share it only with trusted parties who need it to deliver services to you:

  • Payment processors: bKash, Nagad, Rocket, Upay, and bank partners, solely to process your financial transactions.
  • Game providers: Sexy Gaming, FA Chai, Red Tiger, JDB, JILI, Evolution, and Spribe may receive session tokens to load game content. They do not receive your full account details.
  • Identity verification services: third-party KYC providers that check your submitted documents against official databases during the review process (up to 2 hours).
  • Legal authorities: when required by law, court order, or to prevent fraud and protect 77 kk or other players.

All third parties are contractually required to keep your data secure and to use it only for the stated purpose.

6. Payment Data & Security

All payment transactions on 77 kk are encrypted using TLS. We do not store full mobile wallet credentials or card numbers on our servers. Payment data is tokenised and handled directly by the respective gateway (bKash, Nagad, etc.).

We apply industry-standard safeguards including firewalls, access controls, and regular security audits. However, no internet transmission is completely risk-free. If you suspect unauthorised access to your account, contact us immediately at [email protected] or via 24/7 Live Chat.

7. Cookies & Tracking

77 kk uses the following types of cookies:

  • Essential cookies: required for login sessions, security tokens, and platform functionality. These cannot be disabled without breaking core features.
  • Analytics cookies: anonymous usage statistics that help us understand traffic patterns and improve the site. You can opt out in your browser settings.
  • Preference cookies: remember your language, currency display (৳ BDT), and notification settings between sessions.
  • Marketing cookies: used only if you have opted in to receive personalised offers. Withdraw consent by updating your account settings.

You can manage or delete cookies through your browser settings at any time. Blocking essential cookies may prevent you from logging in or completing transactions.

8. Data Retention

77 kk keeps your personal data for as long as your account is active and for a reasonable period afterwards to meet legal obligations:

  • Account and transaction records: retained for a minimum of 5 years after account closure to comply with AML regulations.
  • KYC documents: retained for 5 years after the last transaction.
  • Support correspondence: retained for 2 years from the date of the interaction.
  • Marketing consent records: retained for 3 years after consent is withdrawn.

After the applicable retention period, your data is securely deleted or anonymised.

9. Your Rights

As a 77 kk player, you have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Correction: ask us to fix inaccurate or incomplete information in your account.
  • Deletion: request that we erase your data, subject to legal retention obligations.
  • Restriction: ask us to pause processing your data in certain circumstances.
  • Portability: receive your data in a structured, commonly used format.
  • Objection: object to processing based on legitimate interests or for direct marketing purposes.
  • Withdraw consent: where processing is based on consent (marketing emails, optional cookies), you can withdraw at any time without affecting past processing.

To exercise any of these rights, email [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

10. Minors & Age Verification

77 kk is strictly for players aged 18 and over. We do not knowingly collect data from anyone under 18. Age is verified during the registration process and confirmed again at the KYC stage before any withdrawal is processed.

If we discover that a minor has created an account, we will close it immediately, void any transactions, and delete the associated personal data.

Play Responsibly. If gambling is affecting your finances or relationships, contact a support organisation or use our self-exclusion feature. Email [email protected] to set limits on your account.

11. Changes to This Policy

77 kk may update this Privacy Policy from time to time. When we make material changes, we will post a notice on the website and update the "Last updated" date at the top of this page. Continued use of 77 kk after a policy update constitutes acceptance of the revised terms.

For significant changes that affect how we use your data, we will send a notification to your registered email address at least 14 days before the change takes effect.

12. Contact Us

If you have any questions, complaints, or data rights requests, please get in touch:

Data & Privacy Enquiries
Email: [email protected]
Live Chat: available 24/7 on 77-kk.xyz
Response time: within 2 business days for general queries; within 30 days for formal data rights requests.