Responsible Gaming at 77 kk

Our Commitment

77 kk is built for players in Bangladesh who want a fair, enjoyable place to bet on cricket, spin slots, and play live games. We take responsible gaming seriously and invest in real tools — not just a policy page — to make sure every player stays in control.

Gambling should never affect your daily life, relationships, or finances in a harmful way. If you ever feel it might be, 77 kk will help you take action immediately.

Age Verification

You must be 18 years old or older to open an account with 77 kk. We verify age during registration and again before processing your first withdrawal. Acceptable documents include:

• National ID Card (NID)
• Passport
• Driving Licence

Our KYC team reviews submitted documents within 2 hours on average. We may also ask for a selfie or proof of address if additional verification is needed. Accounts suspected of belonging to minors are suspended immediately pending review.

Recognising Problem Gambling

Problem gambling develops gradually. The earlier you catch the signs, the easier it is to manage. Common warning signs include:

• Spending more money than you planned, or chasing losses.
• Gambling to escape stress, anxiety, or personal problems.
• Borrowing money — including from mobile banking like bKash or Nagad — to fund deposits.
• Neglecting work, studies, or family time because of gambling sessions.
• Feeling restless or irritable when you try to stop or cut back.
• Lying to family members about how much time or money you spend on gambling.

If two or more of these describe your situation, please use the tools below or reach out to our support team right away.

Self-Assessment Checklist

Before your next session, ask yourself:

1. Did I set a budget before I started, and did I stick to it?
2. Am I playing for fun, or am I trying to win back money I already lost?
3. Have I spent more than I can comfortably afford to lose this month?
4. Is gambling taking time away from things I value — cricket matches with friends, family meals, work?
5. Do I feel anxious when I cannot access 77 kk?

Honest answers to these questions can help you decide whether to set a limit, take a break, or seek support. There is no shame in any of those choices — they are signs of good judgement.

Player Protection Tools

77 kk gives every registered player direct access to the following protective tools from within their account settings. No waiting period is required to activate them.

Increases to a deposit or loss limit take effect after a 48-hour cooling-off period so you cannot raise limits impulsively. Reductions and self-exclusion take effect immediately.

Deposit & Spending Limits

The minimum deposit at 77 kk is ৳200. There is no hard ceiling on deposits, which is exactly why voluntary limits matter. We encourage all players — especially new ones — to set a monthly deposit limit that reflects what they can comfortably afford as entertainment spending, not as an investment.

Once a limit is set, 77 kk's system will block any deposit attempt that would breach it for that period. You will receive a clear message explaining why the deposit was declined. The limit resets at the start of your chosen period (midnight UTC+06, Bangladesh time).

Self-Exclusion & Account Closure

Self-exclusion is available to any player who feels they need a longer break or a permanent stop. Here is what happens when you self-exclude:

• Your account is locked within 1 hour of the request being confirmed.
• Pending withdrawals are processed normally — your funds are not frozen.
• You will be removed from all promotional and marketing communications, including bKash payment reminders.
• You cannot reopen the account before the chosen exclusion period ends (minimum 6 months). Requests to lift the exclusion early are rejected automatically.
• After the exclusion period, reinstatement requires a fresh KYC check and a 48-hour reflection period before the account becomes active.

To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and include your registered phone number. Our team will confirm within 1 hour.

Protecting Minors

77 kk operates in Bangladesh where many households share a single smartphone. We strongly recommend the following steps if you have children at home:

• Use a PIN or biometric lock on your phone to prevent unauthorised access to the 77 kk app.
• Never save your login credentials in the browser on a shared device.
• Log out of your account after every session.
• Consider enabling a parental control app (such as Google Family Link) on any device a minor uses.

If you suspect a minor has accessed your account, contact our support team immediately. We will investigate and, where confirmed, void any bets placed and refund the corresponding deposits.

Support & Resources

Talking to someone who understands problem gambling can make a real difference. The following organisations offer free, confidential support:

• Kaan Pete Roi (Bangladesh): +880-01779-554391 — emotional support helpline, available in the evening hours.
• National Mental Health Helpline (Bangladesh): 16789 — government-operated, free to call from any mobile network.
• Gamblers Anonymous: ga.org — online meetings and peer support available worldwide, accessible from any internet connection in Bangladesh.

77 kk does not share or sell your data with third parties. Reaching out for help does not affect your account status in any way.

Contact Us

Our responsible gaming team is available around the clock. Reach us through any of the following channels: